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OUR SERVICE

What we can do for your you.

Device Management & Lifecycle Services

Managing hundreds or thousands of student and staff devices requires consistent processes and proactive support.

We assist with:

  • Device deployment and rollout programs
  • Windows, Apple and Chromebook support
  • Device imaging and configuration
  • Asset management and tracking
  • Device refresh programs
  • Warranty coordination
  • User onboarding and setup

Hardware Repairs & Maintenance

Minimise downtime and extend device life through professional repair services.

Services include:

  • Screen replacements
  • Keyboard replacements
  • Battery replacements
  • Device diagnostics
  • Hardware troubleshooting
  • Preventative maintenance
  • Repair coordination

Classroom Technology Support

Reliable classroom technology is essential to effective teaching and learning.

Support includes:

  • Interactive panels and displays
  • Projectors and presentation systems
  • Classroom audio systems
  • Wireless display solutions
  • Video conferencing systems
  • Staff troubleshooting and assistance
 
 

School Systems & Administration Support

We understand the operational systems schools rely on every day.

Support available for:

  • Sentral
  • Compass
  • School Bytes
  • Google Workspace
  • Microsoft 365
  • EdConnect liaison and coordination
  • User account administration

AV, STEM & Specialist Learning Spaces

Technology-rich learning environments require specialist support.

Services include:

  • STEM laboratories
  • Robotics programs
  • Maker spaces
  • Multimedia environments
  • Digital signage
  • Specialist classroom technology

Service Delivery Approach

Assess

Review current environment, challenges and priorities.

Plan

Develop practical support and improvement strategies.

Support

Deliver responsive onsite and remote assistance.

Improve

Identify opportunities to improve reliability, efficiency and user experience.